Customer Service
- TechnologyIn The Know by Yahoo
News anchor shares stark video comparing her 'on-air' voice to her regular voice: 'Slight difference'
Thanks to TikTok, millions of people are learning about the "customer service" voice.
2 min read - NewsYahoo Life
Wedding venue is 'mortified' after accidentally sending bride an email calling her a 'cow'
The bride has posted a scathing TripAdvisor review in response to the insulting email sent by a restaurant she'd been considering for her big day.
- NewsYahoo Life
Woman says United Airlines staff 'mistreated' her over carry-on bag they claimed didn't fit
Video footage shows the passenger and her mother fitting the bag into the airline's measuring rack, while staff insist it's too bag.
- NewsKristine Solomon
This Might Be the Most Generous, Empowering Customer Service Rep in the World
Christina Grady was having a really bad day. On this particular day, to add insult to injury, Capital One decided to shut down Grady’s credit card. The newly single behavioral therapist had been buying new furniture to be delivered to her new home when the company flagged the purchases as “suspicious activity.” Now Grady had to face another potential nightmare: dealing with customer service.
- NewsHilary Hagerman
Train company totally burns customer concerned about male passenger's outfit
Last week, a passenger riding the U.K. train service TransPennine Express tweeted to the train company with a complaint about a fellow passenger — who just so happened to be a male wearing a dress.
- NewsSimone Olivero
This Starbucks hack may not be worth the free coffee
Zhang Peng/LightRocket via Getty Images