Flight changes are often an unpleasant, stressful and ultimately a costly experience, but one woman shared a very different encounter on Facebook that has since gone viral.
Shaina Murry was catching a flight at Dallas/Fort Worth International Airport when she came across a man, known only as Will K., lying on the floor in distress. Unsure of what was wrong, Murry called for medical assistance but after Will repeatedly expressed concern over missing his flight while waiting for the airport’s medical team to arrive, it dawned on Murry that Will was autistic.
“That triggered me to switch gears,” Murry wrote. “I worked with American Airlines and the medical team at Dallas and told the medical team I would change my flight, grab some lunch with him and make sure he got on his flight OK.”
American didn’t charge me a dime for the flight change and even called me when he and I were eating lunch together to let me know his gate changed.”
Murry also praised the airline and the airport’s medical and police for taking care of Will and ensuring that he boarded his flight safely to go home and see his mom for Christmas.
“Today was not at all what I pictured it to be. It has turned out so much better,” she wrote. “Every once and [sic] awhile we all need a little help. Regardless of disability, age, or social status. Thanks for making my day Will!”
What do you think of Murry’s post? Let us know by tweeting us @YahooStyleCA.