Chick-fil-A Changes Waffle Fries — and Customers Are Not Happy: 'Whatever You Have Done, Undo It!'
The fast-food giant recently announced it made "a slight adjustment" to its fries recipe to make them "stay crispier, longer"
Chick-fil-A fans are feeling a little spicy after the fast-food giant changed its recipe for waffle fries.
The chain recently posted a notice on its website announcing it had made "a slight adjustment" to its popular Waffle Potato Fries recipe to make them "stay crispier, longer."
For those concerned about possible food allergies, the company noted, "While the new recipe doesn’t contain any of the nine major allergens, the new Waffle Potato Fries coating does contain pea starch."
Influencer and fashion entrepreneur Daryl-Ann Denner called out the recipe change on her Instagram Stories this week, writing, per Southern Living, "One of my New Year's resolutions is to somehow convince @chickfila to return their fries back to normal."
"They added this P protein according to their website so they don't get soggy. But now they just taste gross," Denner continued. "You know I love you, Chick-fil-A. You can do no wrong, except this lol."
The Nuuds clothing founder told the outlet she eats at Chick-fil-A at least a few times a week and "first caught on to something being different with the fries" in November.
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“At first, I just thought I kept getting a bad batch," she recalled. "Then, I blamed it on the location being off, but when I visited another location with my mom, I asked her if she noticed that the fries were grainier than usual."
A quick Google search led Denner to the notice on the chain's website. Now, she said she will no longer order the fries. "They used to be my favorite snack," she told Southern Living. "[But] they are dry, grainy and have no flavor anymore. My kids won’t even eat them."
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It seems Denner is far from alone in her dislike of the new recipe. In the comments of an Instagram post that Chick-fil-A shared on Dec. 23, people are urging the chain to "bring back the old fries."
"I love soggy fries. Please, we are begging you," one person wrote.
Yet another commented, "Please change the fries back. They aren’t as good anymore. They don’t taste the same and I hate how hard they are."
A third person pleaded, "Please — whatever you have done to the fries, UNDO IT!! Please! 🙏🏻."
Others noted that their kids can no longer eat the fries due to the addition of pea starch. "Please go back to the original fries," one mom wrote. "My daughter has an allergy to peas and pea protein. We can no longer visit the restaurant due to allergy concerns and cross contamination."
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"The addition of pea starch/protein was a poor choice! Now my 4 yo can’t come to you bc she’s allergic," another parent chimed in.
A few other commenters said they would rather see Chick-fil-A "raise prices" than "lower standards" with its food.
"Had to throw out the last 3 orders of fries, couldn't finish them. I kept thinking I got a bad batch, but now I know and won't buy them again," someone wrote.
Another unhappy customer asked, "Who at @chickfila decided to 'fix' what wasn’t broken?!?! Read the room, y’all. Bring back the old fries and stop messing around with the classics."
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