Cruise resumes operations in California, thankfully with human drivers

The return comes almost a year after a robotaxi dragged a pedestrian.

Cruise resumes operations in California, thankfully with human drivers

Autonomous vehicle outfit Cruise is slowly returning to operation in California following an incident in which a pedestrian was struck and dragged by a robotaxi for approximately 20 feet in October 2023. The company posted on X that it is reintroducing human-operated mapping vehicles to the streets in Mountain View and Sunnyvale. Its next stated goal is "to progress to supervised testing with up to 5 AVs later this fall."

The past year has not been a pretty picture for Cruise, which was acquired by GM in 2016. On October 2 last year, a pedestrian in San Francisco was hit by a human driver who fled the scene, but the impact put her in the path of a Cruise driverless taxi that dragged her 20 feet and ultimately stopped on top of her leg. After the incident, Cruise was stripped of its license to operate autonomous vehicles in California. The company stopped all operations of both its driverless cars and its manned robotaxi service in order to engage in a comprehensive safety review.

CEO Kyle Vogt resigned in November, followed by the exit of co-founder and chief product officer Daniel Kan. GM announced plans to slash Cruise's funding and to restructure leadership based on external safety reviews. Nine more members of Cruise leadership were dismissed in December, and nearly a quarter of the company's workforce was also cut that month. The final blow was an investigation by the Department of Justice and the Securities and Exchange Commission in January 2024, questioning whether the company failed to disclose additional details about the accident during reviews with regulators.

Since then, however, Cruise has gradually been bouncing back. Vehicles with drivers returned to Arizona in April and to Houston in June. The re-emergence in Texas was paired with an announcement that GM would invest $850 million into Cruise in support of its operational costs. Now it's rejoined the California market, if in an extremely attenuated capacity. These new excursions have all been preliminary and none of the driverless cars have returned to the streets yet. But Cruise still has a long road ahead to prove its safety credentials and win back public trust.