One Parent Dead, Another Gravely Injured — Netflix’s “What Jennifer Did” Looks Back at Infamous Canadian Crime

On Nov. 8, 2010, Jennifer Pan called 911 to report that three intruders entered her family home, tied her up and attacked her parents

It was a quiet night in Markham, Ontario, on Nov. 8, 2010, when 911 dispatchers received an alarming call from 24-year-old Jennifer Pan. The woman was screaming and crying while saying that her parents were being attacked by unknown intruders after they entered her home and tied her to a bannister.

On the call, Jennifer’s dad is heard moaning in agony as she screams to him that she’s calling the police. When authorities arrived, they found Jennifer’s mother, Bich Ha Pan, dead from a gunshot wound and her father, Hann Pan, gravely injured. He was transported to the hospital and placed in a medically induced coma.

Jennifer was taken to the police station for questioning where she told investigators that men who she had never seen before entered her home, tied her up and assaulted her parents. She said she heard the men tell her parents “You lied to us,” before hearing two loud shots.

The harrowing crime — and the winding investigation, which led to a shocking suspect — is the focus of Netflix’s upcoming documentary What Jennifer Did, premiering Wednesday, April 10. (An exclusive trailer is below.) 

Bich and Hann immigrated to Canada before Jennifer was born, and in Netflix's newest crime documentary, family friends describe how the couple had high expectations for their only child. They put her in piano lessons from a young age and to their knowledge, she had attended the University of Toronto. Their expectations for Jennifer are also believed to be why they didn’t approve of her high school boyfriend, Danny Wong, a low-level drug dealer with a not-so-perfect reputation around town.

The two dated for six years, but during the weeks-long investigation, authorities discovered the pair kept in contact, despite Wong having a new girlfriend at the time. They also learned that Jennifer had been lying to her parents for years about attending college.

But the biggest shock came later, when Jennifer’s father, Hann, woke from his coma and pointed the finger directly at his daughter, who he said he saw being friendly with the unidentified intruders in the Pan family home the night he was shot and his wife was brutally killed.

With a new reason to suspect Jennifer, investigators took a deeper look at her and her cellphone records, which revealed a twisted murder-for-hire plot — which was supposed to end with both of her parents dead — involving her ex-boyfriend and two other men.

Jennifer, Danny and their accomplices were eventually convicted of murdering Bich and attempting to murder Hann. Recently, all four appealed the first-degree murder convictions and were granted new trials, which have not yet been set.

What Jennifer Did looks at the investigation techniques that backed Jennifer into a corner, what she claimed truly happened that night and features friends of the Pans who are still grappling with the disbelief of what happened that evening in 2010.

What Jennifer Did premieres on Netflix on April 9. The documentary was directed by Jenny Popplewell, with Louise Norman and Jeremy Grimaldi as executive producers and Marian Edusei as a producer.

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