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Canadians can shop at Nordstrom again, but there's a catch — here's everything you need to know

Missed shopping at Nordstrom? Here's everything you need to know about shipping, duties and more.

Salt Lake City, Utah, USA- 12/11/2022: Nordstrom shopping mall
Our prayers have been answered: Nordstrom is shipping to Canada again (Getty).

Nordstrom is back in Canada — well, kind of. Seventeen months after the mass exodus of Nordstrom stores and the dissolution of Nordstrom.ca, Canadian customers can once again shop online at Nordstrom — ask, believe, receive, am I right?

Nordstrom lovers will recall the luxury retailer wound down its Canadian operations in March 2023 following lacklustre earnings. Nordstrom.ca was shuttered, and the retailer's American domain, Nordstrom.com, halted shipping to Canadian customers. However, crossing our fingers and toes finally paid off because Canada is back on Nordstrom's international shipping list. For details, Q&A's and everything else you need to know, click here or scroll below.


Potentially — it depends on how much you spend. Free shipping to Canada is available with standard shipping on any qualifying purchase of $135 CAD or more before tax. If you want express shipping, you'll have to pay $25 on purchases of $135 or more (pre-tax).

Shipping costs and any applicable duties and taxes will be calculated and guaranteed by Borderfree, a global e-commerce provider, based on the items you are purchasing and your selected shipping method.

One more thing: When you place an international (Canadian) order, your transaction will be with Borderfree, but you can still access Nordstrom's customer service.


Canadian orders are not eligible for:

  • Free returns

  • Merchandise exchanges

  • Gifts with purchase

  • Buy & save

  • Promotional codes

  • Gift services

  • Buy online, pick up in store

  • Nordy Club bonus points promotions

  • Price matching or price adjustments

To check the status of a Canadian order, you can look it up online through Borderfree.


Returns and exchanges made when Nordstrom Canada stores/ Nordstrom.ca was open will not be accepted. Nor will Nordstrom Canada gift cards.

Future international Nordstrom orders can be returned —but not exchanged. Original shipping fees are non-refundable and return shipping and handling fees will be deducted from your refund.

Click here to learn more about international returns.


Sorry Nordy Club Canada members, it's not good news. Nordy Club Canada and all accruals and benefits have been discontinued. This means that Nordstrom Notes or points earned under the Nordy Club Canada program will not be honoured.


Yes, there are. For starters, the maximum order value for international shipment is $25,000 USD. Fine jewelry over $1,500 USD cannot be shipped internationally.

Additionally, Nordstrom gift cards cannot be sold or redeemed internationally at this time.

Gifts with purchases are not available for international shipping. Other products, including beauty items, hazardous materials, furs and exotic leathers, may also have international shipping restrictions. Canadian customers will be notified to remove restricted items during checkout.

Still have questions? Click here to read more.


Let's get to the good part, shall we? Below, we've gathered some Nordstrom bestsellers that would be oh-so-perfect for your end-of-summer and fall wardrobe. Remember, shipping is free on orders worth $135 CAD or more before tax, so you may as well treat yourself, you know?


Barbour Flyweight Quilted Jacket (Photo via Nordstrom)
Barbour Flyweight Quilted Jacket (Photo via Nordstrom)

Fall is right around the corner. Suit up in style in the royal family's favourite outwear brand: Barbour.


Moonlight Eco Knit Pajamas (Photo via Nordstrom)
Moonlight Eco Knit Pajamas (Photo via Nordstrom)

The only thing better than cozying up for bed is cozying up in cute PJs. These top-rated jammies make a great gift idea, too.


Dolce Vita Notice Sneaker (Photo via Nordstrom)
Dolce Vita Notice Sneaker (Photo via Nordstrom)

Obsessed? Me? Absolutely. Shop these cool girl sneakers in 20 colourways.


Moon River Floral Sundress (Photo via Nordstrom)
Moon River Floral Sundress (Photo via Nordstrom)

How cute would this floral midi be for any end-of-summer or early-fall weddings?


Franco Sarto Gracelyn Zip Boot (Photo via Nordstrom)
Franco Sarto Gracelyn Zip Boot (Photo via Nordstrom)

Nordstrom reviewers love these "very comfortable" boots — and they're perfect for fall.


b.tempt'd by Wacoal B.Wow'd Wireless Convertible T-Shirt Bra (Photo via Nordstrom)
b.tempt'd by Wacoal B.Wow'd Wireless Convertible T-Shirt Bra (Photo via Nordstrom)

This T-shirt bra looks so comfortable. Shop it in sizes XS to XXL and six colours.

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